About Us
About Us: Our Story
Riparazione Assistenza Italia was born from the visionary idea of Andrea Mathias Bonanno, an expert marketer with over 18,000 followers on LinkedIn and an innate passion for technology. Having grown up among circuits and software in the family shop, Digital Word di Tony Bonanno in Mazara del Vallo, Andrea turned his passion into a mission: making technology accessible to everyone, with an unrivalled IT support service.
Our Mission: simple but ambitious!
We are committed to putting the customer first, providing tailored IT solutions that not only solve technical problems but also improve people’s lives. We believe technology should not be a barrier, but a tool that anyone can use with ease and confidence.
Democratising technology
Our team
Made up of highly qualified freelance technicians working remotely, bringing together diverse skills to offer top-level technical support. This distributed network allows us to stay agile and respond quickly to our customers’ needs, wherever they are.
What sets us apart from the competition?
We are not just an IT support service. We are your technology partners, always one step ahead. Unlike others, we do not just solve problems: we anticipate your needs with proactive solutions, turning technology into an ally rather than an obstacle. Our ability to combine marketing and technology expertise allows us to offer a service that not only solves problems, but actively contributes to the growth of your business.
Our future goals are bold!
We want to revolutionise the IT support sector, making access to technology even simpler and more intuitive. We are determined to develop a digital platform that automates technical support, using artificial intelligence and machine learning to offer immediate, personalised solutions. Just as Elon Musk envisions an interconnected and technologically advanced future, we too aim to become leaders in our sector, constantly innovating to exceed our customers’ expectations.
Where We Are
We offer computer repair and IT support services to make technology accessible to everyone in Italy, with professionalism and passion.
Contact
Via Guido D’Orso 40b, Mazara del Vallo, 91026, TP
Hours
Mon-Fri 9am-6pm